Frequently Asked Questions (FAQs)

ORACLE APEX HOSTING

COMMON QUESTION

PAYMENTS

Which database version is supported on your hosting ?

Our Shared servers running Oracle Database 21c Express Edition. We offer Oracle Database 21c Express Edition and Oracle Database 23c Free Developer Release on our Dedicated server plans.

Which Apex version is supported on your hosting ?

Our servers support Oracle APEX 23.2.

Does hosting packages includes Web Disk Space ?

All packages contains webspace space.

Do you allowed the use of UTL_HTTP, UTL_SMTP, UTL_TCP & DBMS_CRYPTO packages ?

Yes, you are allowed to use these packages.

Which languages are supported by your APEX Instances ?

Our APEX instances are available in all languages which are supported by Oracle APEX.

Do your servers support SSL ?

Yes, our servers support SSL.

Can I get backup of my data and application anytime I want ?

Yes, you can export your data and application anytime.

Do you have a test / free trial environment for APEX ?

We provide 7 days free trial for all of our shared server plans. We also provide 7 days full money-back guarantee for all of our dedicated server plans.

Can I get full access to apex development environment ?

Yes, you can develop and run applications in our APEX environment. It is a full install not just run-time.

Where are your servers physically located ?

Currently we have servers in USA and Germany.

Is there support access to the schema via SQL Developer ?

Yes, you can use SQL Developer etc to connect to your schema.

Can I use dbms_scheduler to schedule jobs ?

Yes you can, however the scheduled job must not have adverse effects on Server’s performance.

How long does it take to receive account set-up confirmation ?

It can take up to 2 hours to set up your account for shared server plan and 2 to 5 hours to set up dedicated server plan.

If I would like to upgrade to the higher package? Will this cause any downtime?

The shared server plans upgrade will not cause any kind of downtime. There will be a downtime of about 20 to 25 minutes during the upgrade of the dedicated server plans.

Can I use any Credit Card to purchase Apex Hosting?

Yes, you can buy APEX hosting with almost any Credit Card or Paypal.

Is billing month-to-month or yearly?

Billing is done monthly, semi-annually or yearly whichever you choose.

Can I get any discount if I pay for more than a month?

You can get 5% discount on semi-annually and 10% discount on yearly payments.